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Customer Voice
Payment
1. We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.
2. Payment must be made within 3 days of order.
3. If you cant checkout immediately after auction close, please wait for a few minutes and retry
Shipping
1. Items are shipped from China using Airmail, reach most of the countries within 15 to 39 business days.
2. Delivery time depends on destination and other factors, it may takes up to 20 business days.
3. If you have not received your shipment within 60 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
Return/ Refund
1. You have 7 days to contact us and 60 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.
4. We will bear all the shipping cost if the product(s) is (are) not as advertised
Warranty
All products have been checked and packaged in good condition before dispatch.
In case the item is defective, please inform us within 30 days of receipt, we will replace a new one. No Refunds are offered.
Buyers have to pay for the return cost and we will pay the cost for resend.
Feedback
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can perform up your satisfaction.
It is impossible to address issues if we do not know about them!
Very Important
1. If you are satisfied with our items and our service, please take a minute to leave us a positive feedback with 5 stars.
2. When you have any problem, please do not hesitate to contact us to get a solution. We must try our best to help you.
Return Policy
If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
Seller Service
On-time Delivery: If you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).Wonderful Discount LCD Titanium Automatic Hair Curler Styling Tools Ceramic Wave Hair Curl Electric Hair Curler Magic Curling Iron Stick UK EU Plug
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